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Protecting your data is our priority
The security of your data is our top priority at xatlaMed. Our practice software is operated as a web application, and we use the latest security measures to ensure the protection of this sensitive data.
Secure access
Our comprehensive security infrastructure, including SSL encryption and two-factor authentication, ensures that your sensitive patient data is optimally protected at all times.
Transparent access rights
Our flexible role system gives you full control over your employees' access rights so that everyone can only access the data they really need.
Compliance and data storage
With secure data storage on ISO-certified servers in Switzerland, you can easily meet the strict requirements of Swiss data protection.
Data security with xatlaMed — your trust in safe hands
At a time when data security plays a crucial role, we offer you a comprehensive security package that allows no compromises. Here are the essential safety features we offer you.
Your data belongs to you
Our customers retain sole rights to their data at all times. We do not use your data for any other purpose.
Encrypted storage
Sensitive patient data and all documents stored in our data storage system are protected by the latest Verschert to ensure maximum protection.
Traceability through logging
Anyone who creates or changes data is always documented. This transparency is essential for data security and teamwork.
High system availability
We guarantee system availability of 99.9% per year so that your practice always has access to the system.
Frequently asked questions (FAQ)
In our FAQ, you will find answers to the most common questions about xatlaMed.
How is system availability ensured with xatlaMed?
Our server infrastructure is designed to ensure high availability. With guaranteed system availability of 99.9% per year, we ensure that you and your team can access the practice software at any time. Regular maintenance and modern server technologies help to reduce downtime to a minimum.
What measures are we taking to prevent data loss?
To prevent data loss, we carry out regular, automatic backups. These backups are stored in encrypted form on secure servers and are also transferred to another data center in Switzerland (geo-redundancy). Should an incident ever occur, your data can be recovered quickly and reliably.
How does the traceability of changes in practice software work?
Every change to data sets is logged in our software. You can always see who created or edited which data. This traceability not only provides additional security, but also makes team collaboration easier.
How long is my data stored on the servers?
Your data is stored on our servers for as long as you use our services. After termination of the contract, we ensure that your data is securely exported and then completely deleted from our servers.
Try xatlaMed for free or request an individual offer
Sign up for a 30-day free trial account or request a quote. Non-binding and without commitment — see the benefits of xatlaMed for yourself.